Refund Policy

Thank you for choosing RemixAuthority.com. We strive to provide high-quality digital products and services to our customers. Because our offerings are delivered digitally, please read this Refund Policy carefully before making a purchase.

Digital Products and Services

Unless otherwise stated, all products and services sold through RemixAuthority.com are digital in nature. Due to the immediate delivery, accessibility, and non-returnable nature of digital products, all sales are generally considered final.

We do not offer refunds, exchanges, or returns for digital products, downloads, subscriptions, memberships, licenses, or other digital services once access has been granted or delivery has been completed.

Refund Eligibility

Refund requests may be considered only under the following circumstances:

• You were charged multiple times for the same purchase due to a system error.
• You successfully completed payment but did not receive access to the purchased product or service within 24 hours.
• The purchased product is defective, inaccessible, or substantially different from its advertised description, and we are unable to resolve the issue.
• A technical issue on our platform prevents delivery of the purchased product or service.

Refund requests must be submitted within three (3) days of the original purchase date and must include proof of payment along with a detailed explanation of the issue encountered.

Non-Refundable Situations

Refunds will generally not be granted in the following situations:

• You changed your mind after completing the purchase.
• You no longer need the product or service.
• You purchased the wrong product, service, or subscription plan.
• You failed to review product descriptions, requirements, or compatibility information before purchase.
• Your account was suspended or terminated due to violations of our Terms of Service.

Unauthorized Transactions

If you believe a payment was made fraudulently or without your authorization, please contact us immediately. We also recommend contacting your bank, credit card provider, PayPal, Xendit, or other payment provider to report the issue.

Chargebacks and Payment Disputes

We encourage customers to contact our support team before initiating a chargeback or payment dispute. Filing a chargeback without first attempting to resolve the issue through our support channels may result in temporary or permanent account restrictions.

Processing Approved Refunds

If a refund request is approved, the refund will be issued through the original payment method whenever possible. Processing times may vary depending on your payment provider, bank, PayPal, or Xendit.

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have questions regarding this Refund Policy or would like to request a refund, please contact us at musika@pinoyremix.com .

Last updated: June 2026